(GDPR) Privacy Policy

This privacy policy sets out how the Company uses and protects any information that you provide the Company when you interact with us, via for example, website, social media, email or telephone.
The Company is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when we are liaising with you or when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Topics:
1. What information do we collect about you?
2. How will we use the information about you?
3. Security
4. Access to your information and correction
5. Cookies
6. Other websites
7. Changes to our privacy policy
8. How to contact us

1. What information do we collect about you?
We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys and provide feedback. Website usage information is collected using cookies.
The information collected may include:

  • your name, job title or position
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or promotional offers

2. How will we use the information about you?
We collect information about you to process your order, manage your account and to email you about other products and services we think may be of interest to you. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping
  • We may use the information to improve our products and services
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests
  • In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies

3. Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees who have a business need to know. Those employees are subject to a duty of confidentiality.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

4. Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email pa@odonovan.co.uk or write to us. We will not charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

5. Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.

6. Other websites
Our website may contain links to other websites. This privacy policy only applies to our website so when you link to other websites you should read their own privacy policies.

7. Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 18th May 2018.

8. How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you or if you choose to restrict the collection or use of your personal information:

  • by email to pa@odonovan.co.uk
  • or write to us at:
    O’Donovan (Waste Disposal) Ltd
    Markfield House
    82 Markfield Road
    London